Director – Project managers

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  • Strategic management of the department
  • Advise / Coach on best market practices and other customer configurations
  • Support strategic planning
  • Innovate and propose improvements to the organizational structure, the communication structure, and the documentation and standard tools for the department
  • Create and develop the continuous improvement projects put in place
  • Resource management
  • Plan and assess resource needs (hires, projects, growth, etc.)
  • Manage department initiatives
  • Develop skills, coach on interpersonal skills
  • Manage daily (weekly meetings, evaluations, etc.)
  • Encourage its teams to create value for the company through continuous improvement projects within its department
  • Operations management
  • Support and manage complex projects
  • Support and coach their teams on project management aspects (budgets, Gantt, resource planning, customer communications management, etc.)
  • Intervene on complex or critical projects
  • Administrative management of the department
  • Manage / create budgets, financial indicators and SLA linked to the department
  • Management of all other tasks related to the position


  • University degree combined with 5 years of experience Deputy Director or equivalent
  • 10 years of experience as Director of Operations
  • Experience in software implementation
  • Strong technical skills and experience in project management
  • Bilingual: French and English
  • PMP certification (asset)

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