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 Accessibility Standards

Plan IT is committed to abiding by the obligations emplaced by the Integrated Accessibility Standards of the Accessibility for Ontarians with Disabilities Act, 2005 (“AODA”). Plan IT pledges to provide a safe, dignified and welcoming environment and services that are accessible to people with disabilities.

Feedback Processes

Plan IT will ensure that there are always alternative feedback processes that are accessible to people with disabilities upon request. All feedback and complaints will be directed to the Administrative Department at info@planitsearch.com. Customers can expect to hear back in 5 business days.

Communication and Accessibility Information

Plan IT, upon request, will provide documents related to accessible customer service in an accessible format or with communication support. We will consult with the person making the request to determine the suitability of the format or communication support. We will provide an accessible format in a timely manner and, at no additional cost.

Plan IT will individualize its’ services and way of communication upon request when it is required based on an employee’s or customers have known accommodation needs. We are committed to providing employees, customers, and clients with publicly available emergency information in an accessible format and with appropriate communications support. When requested, we will consult with the person with disabilities to determine his or her information and communication needs.

Employee Recruitment

Plan IT’s “employees”, including regular employees, temporary workers, assigned resources, interns and volunteers are to be equipped with the required training and provide services that meet the needs of people with disabilities in a timely manner. Plan IT will do so by preventing and removing barriers to accessibility and meeting the accessibility requirements under the AODA.

Plan IT Search is an equal opportunity employer and upon request, will provide accommodation to any candidate with a disability during the assessment and testing processes to ensure equal access to candidates with disabilities. Please contact your recruiter about your needs, and we will consult with you to ensure a suitable accommodation is provided.
 

Thank you in advance for your interest, however, only those selected for consideration will be contacted.
 

Plan IT is committed to fair and accessible employment practices and will implement all employment-related standards under the Integrated Accessibility Standards.

Public Spaces: Design, Services Animals and Support Person

Plan IT will meet the Accessibility Standards for the Design of Public Spaces when making major modifications to public spaces. Plan IT as a service based business, when speaking of public spaces; it is referring to spaces that include only service-related elements like reception areas. Plan IT will constantly review any barriers that might be presented and will communicate disruptions to the accessibility of its public spaces.
 

Plan IT welcomes people with disabilities and their service animals. Service animals are allowed on the parts of our premises that are open to the public. People that are accompanied by a support person will never be charged an extra fee.

Temporary Disruption

In the event of a planned or unexpected disruption to services or facilities for customers with disabilities, Plan IT will notify customers promptly. This clearly posted notice will include information about the reason for the disruption, its anticipated length of time, and a description of alternative facilities or services, if available.

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